Since the onset of the COVID-19 crisis, Louisiana’s statewide 211 network has answered a record-breaking number of calls about COVID-19. “We were activated on March 12. By 7 p.m. March 29, our call centers had answered 27,391 phone calls,” said Sarah Berthelot, Louisiana Association of United Way President and CEO who serves as Louisiana 211 director of disaster response during statewide activations. Gov. John Bel Edwards encourages citizens to call 211 with questions.
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