Suddenlink Services Disrupted by Hurricane Laura

A major impact of Hurricane Laura’s devastation is the disruption of critical internet and phone connectivity. To countless Louisiana consumers, one provider can and should be doing more to assist in the recovery efforts; and Louisiana Attorney General Jeff Landry is working to assist those customers.

Suddenlink has yet to restore service to a large percentage of its consumers; yet, those customers have still been billed. So AG Landry has begun examining whether Suddenlink has engaged in prohibited activities in dealing with Louisiana citizens.

“While we recognize the enormous damage caused to infrastructure, we also believe that customers should not be paying for services they are not receiving,” said AG Landry. “It will take more than a credit on their statements to make them whole.”

 

 

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